Please send us the log file of the program, which is located in the installation folder of the program (default location is C:\Program Files\MiniTool Partition Wizard 12\) and called log.txt. What types of files are you going to recover? Just tell us the extension or suffix of these files.ģ. Please send an email to and tell us the following details:Ģ. Please send us the log file of the program, which is located in the installation folder of the program (C:\Program Files\MiniTool Partition Wizard 12\ by default) and called log.txt. Please take a screenshot to show us the disk layout in Windows Disk Management.ģ. Where were your files originally saved and how did they get lost?Ģ. Please send us an email that includes the following details so that we can review them and give you some instructions. The program crashed when scanning my drive in the Data Recovery module. Partition Recovery function is designed to recover lost/deleted partitions along with data to their original location while the Data Recovery function is developed to recover data from Recycle Bin, lost/deleted/formatted/damaged partitions and existing partitions to another drive. However, for CD/DVD recovery, MiniTool Power Data Recovery is the right choice.ĭifference between Partition Recovery and Data Recovery. The Data Recovery feature of MiniTool Partition Wizard works the same as MiniTool Power Data Recovery when it comes to recovering data from hard drives and flash drives. Is the Data Recovery function in MiniTool Partition Wizard as strong as MiniTool Power Data Recovery? Or you can send your order ID and problem details to so that we can provide you other available solutions. If you need the license urgently, you can place a new order to purchase the correct license, then send both the old order ID and the new order ID to, and then we can refund the incorrect order. MiniTool Partition Wizard Pro Annual license does not support data recovery and partition recovery, and you need a Pro Deluxe or Pro Ultimate license. I purchased the Pro Annual subscription but when I attempted to recover some lost data from a hard drive, I am now being told that I am not allowed to do that with the current license.
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